The open-source ecosystem thrives on collaboration, but its full potential is often hampered by the lack of accessible and reliable commercial support. This presentation will explore how Astun Technology, with over 20 years of open-source experience, has developed a flexible commercial support model to address this critical need.

We will delve into the various facets of our model, ranging from one-off on-demand assistance to comprehensive annual support, including proactive monitoring for security vulnerabilities and updates. When combined with our hosting services, this integrated approach ensures that our clients' open-source solutions remain secure, up-to-date, and continuously operational.

Attendees (including other open source suppliers) will gain insights into how a tailored commercial support package can empower organizations to confidently adopt and leverage open-source technologies, ultimately contributing to a larger and more sustainable open-source future.