11-21, 09:10–09:15 (Pacific/Auckland), WG403
This study examines knowledge-sharing practices among professionals in the free and open-source software community. It emphasizes the concept of a knowledge community and knowledge sharing across boundaries from a cross-cultural perspective. It offers practical implications to professionals facing linguistic challenges and nourish a sustainable community culture.
The authors conducted 30 semi-structured, in-depth interviews with professionals working within free and open-source software communities worldwide. The first round of interviews is conducted in face-to-face settings during the Euro Foss4G conference in Mostar, Bosnia and Herzegovina. The second round of interviews is conducted online. Each interview lasts from 60-80 mins. The interview transcripts are analyzed with the software of MAXQDA. Interview questions are asked about the communication and collective experiences of collaborating with working professionals working with free and open-source software for geospatial (Foss4G) technologies. Particularly, the individual motives and collaboration experiences from the cross-cultural perspectives are examined. Further, interviewees were also asked to describe how their personal experiences impacted their perception of community and a sustainable community culture. Insights and findings from the interviews are discussed.
Professor, School of Business, Royal Roads University, Victoria, British Columbia, Canada